--- title: Developing Performance Measures | CPE Accredited Course | The Performance Institute description: "Performance Measures is the second module in our Government Performance Management Week (GPM) is comprised of: Strategic Planning + Performance Measures + Benchmarking" image: https://www.performanceinstitute.org/hubfs/TPI-Logo.jpg --- INDIVIDUAL TRAINING # Developing Performance Measures This course guides practitioners to understand critical linkages in an organization’s strategic and operational environment and identify the critical measures needed to evaluate program performance. ### Register Now #### PROGRAM DAYS Monday - Friday Virtual-Live | Instructor Led  #### CERTIFICATION BADGE ![badge-individual training_developing perf measures](https://www.performanceinstitute.org/hs-fs/hubfs/badge-individual%20training_developing%20perf%20measures.png?width=157&height=157&name=badge-individual%20training_developing%20perf%20measures.png) **$ 1,646 USD** Credit Card pricing ### Register for the upcoming session [ DOWNLOAD sf-182 ](https://www.performanceinstitute.org/hubfs/2023/2023_SF-182_Forms/2023-SF-182%20Developing%20Performance%20Measures%20Course.pdf?hsLang=en) [ DOWNLOAD BROCHURE ](https://www.performanceinstitute.org/hubfs/2024/2024-%20Training%20Brochures/2024_Developing%20Performance%20Measures.pdf?hsLang=en) Request in-person traning ### Request in-person training     #### MODULES **6** #### TRAINING FORMAT **Virtual-live** #### CPE CREDITS **16** #### LENGTH **2 Days (16 Hours)** - [01 Program Benefits ](https://www.performanceinstitute.org/training/developing-performance-measures#program-benefits) - [02 Who should attend ](https://www.performanceinstitute.org/training/developing-performance-measures#who-should-attend) - [03 Learning objectives ](https://www.performanceinstitute.org/training/developing-performance-measures#learning-objectives) - [04 Course Agenda ](https://www.performanceinstitute.org/training/developing-performance-measures#course-agenda) - [05 Other Helpful Resources ](https://www.performanceinstitute.org/training/developing-performance-measures#other-helpful-resources) - [06 After the program ](https://www.performanceinstitute.org/training/developing-performance-measures#after-the-program) - [07 Why PI? ](https://www.performanceinstitute.org/training/developing-performance-measures#why-pi) - [08 Trusted By ](https://www.performanceinstitute.org/training/developing-performance-measures#trusted-by) - [9 Testimonials ](https://www.performanceinstitute.org/training/developing-performance-measures#testimonials) - [10 Course instructor ](https://www.performanceinstitute.org/training/developing-performance-measures#course-instructor) - [11 Consulting ](https://www.performanceinstitute.org/training/developing-performance-measures#take-your-organization-to-the-next-level) ## Program Benefits ![web icons-54 b](https://www.performanceinstitute.org/hs-fs/hubfs/web%20icons-54%20b.jpg?v2&width=420&name=web%20icons-54%20b.jpg) ## Get your training via Flexible Learning Options Explore our performance-focused training and certification paths in virtual-live, on-demand, or in-person settings. No matter your chosen format, engage with peers, join focused sessions, and more. ![web icons-55 b](https://www.performanceinstitute.org/hs-fs/hubfs/web%20icons-55%20b.jpg?v2&width=420&name=web%20icons-55%20b.jpg) ## Develop a Comprehensive Skill Set for Your Desired Area Our programs cover strategy, planning, and execution. With over 20 years in the public sector, we guarantee your team excels in decision-making and gains sector-specific expertise. ![web icons-56 b](https://www.performanceinstitute.org/hs-fs/hubfs/web%20icons-56%20b.jpg?v2&width=420&name=web%20icons-56%20b.jpg) ## Deliver Efficient Solutions for Your Agency Elevate your performance management capabilities to enhance project efficiencies and provide performance-based solutions to citizens. ## Who should attend We invite and encourage individuals at all levels of government (Federal, State, Local) to participate in this course. You will discover this program to be particularly advantageous if you are responsible for leading teams and fostering growth within an agency. #### ![colleagues](https://www.performanceinstitute.org/hubfs/colleagues.svg)Our most frequent attendees are: - Change leaders - Project managers - Change management practitioners - Continuous improvement specialists - IT professionals #### ![attendees](https://www.performanceinstitute.org/hubfs/attendees.svg)Attend with a Colleague If you attend the same program date with one or more colleagues, your teammates will each receive a $500 discount. The first person to register for that date will pay the full program fee and additional colleagues will receive the $500 discount. For questions email: [info@performanceinstitute.org](mailto:nfo@performanceinstitute.org) ## Learning Objectives #### Understand the different types of measures #### Set targets to achieve program results #### Develop, define, and use quality performance measures #### Use performance measures to evaluate results ## Course Agenda #### MODULE 1  **Measuring Performance for Results** - Performance Measurement is not about Mandates, it’s about Management - Long-term Move to Performance - Why Measure? - Types of Measures - Performance Measurement is a Culture Shift #### MODULE 2 **Identifying Characteristics of Effective Performance Management Systems** - Effective Performance Management Systems - Measuring Your Performance Management System - Checklist for Effective Performance Management System #### MODULE 3 **Developing Measurable Outcomes** - Identifying End Outcomes - Intermediate Outcomes Target - Changes in Attitudes, Behaviors, or Conditions to Achieve End Outcomes - Performance Measures Definition - Developing Measures Checklist #### MODULE 4 **Seven Steps to Using a Performance Logic Model to identify Performance Measures** - Building a Performance Logic Model - Separating Activities from Outputs - The “SMART” Criteria for Performance Measures - Performance Measure Selection Criteria - Selecting Your Measures: The Program Performance Assessment Window - Checklist #### MODULE 5 **Evaluating your Performance Measure** - Evaluate your measures for effectiveness - Ensure they are achieving the greatest impact on your organization - Review the 5 W’s - Importance of evaluating measures #### MODULE 6 **Tools and Templates to help you Develop Performance Measures** - The fundamental principles for good performance measurement - Identifying the right attributes to capture - The tools to think through your measure development #### ** COURSE MATERIALS ** As a course participant, you will gain access to: - The program workbook and handouts (if available) - Two-year access to our training platform, where you'll be able to revisit course materials and presentations - Early access to whitepapers, videos, webinars, and blogs #### ** CREDITS ** Credits from the following organizations are available by completing this program. ![CPE](https://www.performanceinstitute.org/hs-fs/hubfs/CPE.png?width=177&height=150&name=CPE.png)      ![NASBA](https://www.performanceinstitute.org/hs-fs/hubfs/NASBA.png?width=184&height=66&name=NASBA.png) ## Other helpful resources ![brochure-59](https://www.performanceinstitute.org/hs-fs/hubfs/brochure-59.png?width=61&height=82&name=brochure-59.png)**The program at a glance | **[Download our Brochure](https://www.performanceinstitute.org/hubfs/2024/2024-%20Training%20Brochures/2024_Developing%20Performance%20Measures.pdf?hsLang=en) ![sf-182-59](https://www.performanceinstitute.org/hs-fs/hubfs/sf-182-59.png?width=61&height=82&name=sf-182-59.png)**Developing Performance Measures SF-182 **| [Download SF-182](https://www.performanceinstitute.org/hubfs/2023_SF-182_Forms/2023-SF-182%20Developing%20Performance%20Measures%20Course.pdf?hsLang=en) ![faqs-59](https://www.performanceinstitute.org/hs-fs/hubfs/faqs-59.png?width=61&height=82&name=faqs-59.png)**Training FAQ's |**** **[Check Out Our FAQ's for Training Courses](https://www.performanceinstitute.org/hubfs/training_FAQs.pdf?hsLang=en) ![tips&email-59-1](https://www.performanceinstitute.org/hs-fs/hubfs/tips%26email-59-1.png?width=61&height=79&name=tips%26email-59-1.png)**Securing support for certification | **[Download justification tips & email](https://www.performanceinstitute.org/hubfs/How_to_Get_Support_and_Funding_to_Attend_the_PI_Certification.pdf?hsLang=en) ## After the program ![badge-individual training_developing perf measures](https://www.performanceinstitute.org/hs-fs/hubfs/badge-individual%20training_developing%20perf%20measures.png?width=202&height=202&name=badge-individual%20training_developing%20perf%20measures.png)   #### Once you complete Developing Performance Measures you will receive a digital badge and certificate accrediting your CPE Credits. Celebrate your course completion by sharing your digital badge or certificate on your resume, and on social media platforms. ## Why PI? #### ![network of practitioners](https://www.performanceinstitute.org/hubfs/network%20of%20practitioners.svg) Join our alumni network Join The Performance Institute's Alumni group on LinkedIn to connect with fellow enthusiasts for performance management and  excellence. #### ![support](https://www.performanceinstitute.org/hubfs/support.svg) Have support available Your trainer is available for questions, providing assistance on the application of concepts learned during your course whenever necessary. #### ![exclusive industry leading tools](https://www.performanceinstitute.org/hubfs/exclusive%20industry%20leading%20tools.svg)Get Exclusive Discounts Unlock special discounts on upcoming training courses and events hosted by The Performance Institute and our esteemed partners. ## Trusted By ![Mesa-AZ](https://www.performanceinstitute.org/hs-fs/hubfs/Mesa-AZ.png?width=400&name=Mesa-AZ.png) ![GRIC Logo](https://www.performanceinstitute.org/hs-fs/hubfs/GRIC%20Logo.png?width=400&name=GRIC%20Logo.png) ![Lucas County-1](https://www.performanceinstitute.org/hs-fs/hubfs/Lucas%20County-1.png?width=400&name=Lucas%20County-1.png) ![California-Department-of-Finance](https://www.performanceinstitute.org/hs-fs/hubfs/California-Department-of-Finance.png?width=400&name=California-Department-of-Finance.png) ![GSA Logo](https://www.performanceinstitute.org/hs-fs/hubfs/GSA%20Logo.png?width=400&name=GSA%20Logo.png) ![CDCR](https://www.performanceinstitute.org/hs-fs/hubfs/CDCR.png?width=400&name=CDCR.png) ## What our clients say Overall it was a great experience.  I definitely learned and look forward to implementing planning for my department.Overall it was a great experience.  I definitely learned and look forward to implementing planning for my department. Strategic Planning Alumni It was a lot of information in such a short time but the exercise at the end brought it all together. The instructor went over our Mission and Vision individually and then it all made sense, because we got the benefit of viewing others information as well as getting feedback on our own. Logic Model Alumni Loved the class...very good information that can be used going forward.  Excellent course work. Loved the interchange among teacher and attendees. Developing Performance Measures Alumni Keep it the same. The presenter was engaging and kept us on our toes through assignments and calling on everyone to participate. Loved the training! Benchmarking Alumni The instruction is very enthusiastic and believes in what he is teaching.  Therefore, that attitude did affect the attention of the attendees.  This also convinced me that this is a valid course to partake in. Data Analytics Alumni ## Course Instructor Instructor assignments depend on availability, ensuring an enhanced learning experience customized to the expertise of the most suitable instructor for the group. [ MEET OUR INSTRUCTORS ](https://www.performanceinstitute.org/our-team/?hsLang=en) ## Take your Organization to the Next Level Our Consulting Services are structured to build capacity within government entities to strengthen performance management competencies, driving the creation of public value and enhanced services. We provide comprehensive services to support your agency accelerate your strategic initiatives and drive impactful results. [ Learn More ](https://www.performanceinstitute.org/solutions/consulting?hsLang=en) ![websights](https://ws.zoominfo.com/pixel/6310e867dc61f37d60663092)