Training FAQs

Our training courses are designed for individuals at all levels of government (Federal, State, Local) to participate. It is also suitable for professionals across all government levels who aim to enhance their performance management competencies, thereby driving the creation of public value and improving services.

This training is valuable for executives, managers, team leaders, and anyone involved in shaping an organization's future.

Course duration may vary, but it typically ranges from a 1-day to 2-day training course depending on the specific program. Participants should be prepared to invest time in both class sessions and homework assignments.

Certainly, our training programs are designed to accommodate various preferences, offering both online and in-person options. Standalone courses are available virtually, and upon request, in-person sessions can be arranged, particularly for groups.

To register for individual, on-demand training courses and certification programs, visit the official Performance Institute website and follow the registration instructions provided on the course page. 
 
To register for the group training Programs please reach out to us.

Yes! Once a course is completed you will be awarded a certificate with the number of CPE credits provided for each course. 

Certainly, organizations can choose to request tailor-made training for their teams. Acknowledging the varied requirements of distinct groups, we provide adaptability in our training options. Our standalone courses are accessible in both virtual and in-person formats, and in-person sessions are specifically provided for groups consisting of five or more participants.

There are no prerequisites to enroll in the CGPM Associate level. However, the completion of the associate level is required to enroll at the professional level and the completion of professional level is required for the advanced level.

Our training courses are tailored to diverse preferences and needs. We provide standalone courses that can be taken in any order in a virtual format, and upon request, these standalone courses can be conducted in-person. For those seeking flexibility, on-demand standalone virtual courses are available for individual purchase and completion at one's convenience.

Additionally, our comprehensive Government Performance Manager Certification offers three progressive levels: Associate, Professional, and Advanced. Each level comprises three courses, and participants are required to complete them sequentially to advance through the certification program.

We recognize the importance of accommodating different learning environments and group sizes. The Government Performance Manager Certification can be pursued in-person if requested, particularly for groups. Similarly, standalone courses are available virtually for individual learners, but in-person sessions are an exclusive option for groups with five or more participants. This approach ensures flexibility and customization in our training offerings to meet the diverse needs of our clients and learners

Refund and Rescheduling Policy:

a. The Performance Institute operates on a no refund policy. Once a student is enrolled and payment is made, we allocate resources to guarantee the student's spot in the course and ensure the highest quality of instruction and learning experience. Therefore, we are unable to offer refunds once a registration is completed. However, the enrollment may be transferred to another student by the organization if the original student is unable to attend.

b. We recognize that unforeseen events can occur after enrollment that may prevent a student from attending their scheduled course. In such cases, in lieu of cancelling a course to comply with our no refund policy, organizations may either transfer their seat to another student or reschedule their course subject to the following conditions:

     1.    Notification: Students wishing to reschedule their course must notify the institute in writing at least 14 days before the course start date. This allows us to manage our resources effectively and offer the spot to other interested students.

     2.    Limitations on Rescheduling: Students may reschedule their course up to three (3) times from their original enrollment date provided this occurs at least 14 days in advance of the original or recently scheduled course. The rescheduled course must occur within one year of the originally scheduled course date. This flexibility is designed to accommodate unexpected changes in our students’ schedules.

     3.    Beyond the Third Rescheduling: If a student seeks to reschedule their course more than three times or must be rescheduled less than 14 days of the course start date, such requests will be reviewed and considered by senior management on a case-by-case basis. Approval will depend on the specific circumstances of the request and the Performance Institute’s capacity.

     4.    Procedure for Rescheduling: To reschedule a course, students must contact training@performanceinstitute.org with their request, including the reason for rescheduling and their preferred new course date(s). The Performance Institute will confirm the rescheduling based on course availability and compliance with the above policy.

For any further inquiries or specific questions about the training courses, you can reach out to the Performance Institute by emailing info@performanceinstitute.org or call 877-992-9521