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Service-Disabled-Veteran-Owned-Certified_blue The Performance Institute is a Certified Service-Disabled Veteran-Owned Small Business

Improving Program Performance in Government

In this course, you will learn what makes up a mature program management practice that achieves outcomes and reaps benefits.




2 Hours


Was $ 930 USD

Now $ 205 USD



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Aligning, Designing, Managing & Evaluating the Performance of Programs

Government programs are investments. When they under-perform or fail to achieve desired outcomes or reap expected benefits, the problem may be a lack of effective program management. As a program manager, you are keenly interested in developing your knowledge and expertise to manage programs successfully. You face challenges such as detecting, managing, and overcoming issues arising with people (e.g., low engagement, skill-level), process (e.g., poor methods, accountability, or communications (e.g., unclear goals, lack of sponsorship). You want to excel at all phases of the program life cycle, including preparation, program initiation, and benefits delivery.

Program Benefits

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Get your training via Flexible Learning Options

Explore our performance-focused training and certification paths in virtual-live, on-demand, or in-person settings. No matter your chosen format, engage with peers, join focused sessions, and more.

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Develop a Comprehensive Skill Set for Your Desired Area

Our programs cover strategy, planning, and execution. With over 20 years in the public sector, we guarantee your team excels in decision-making and gains sector-specific expertise.

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Deliver Efficient Solutions for Your Agency

Elevate your performance management capabilities to enhance project efficiencies and provide performance-based solutions to citizens.

Who should attend

We invite and encourage individuals at all levels of government (Federal, State, Local) to participate in this course. You will discover this program to be particularly advantageous if you are responsible for leading teams and fostering growth within an agency.

colleaguesOur most frequent attendees are:

  • Change leaders
  • Project managers
  • Change management practitioners
  • Continuous improvement specialists
  • IT professionals

attendeesAttend with a Colleague

If you attend the same program date with one or more colleagues, your teammates will each receive a $500 discount. The first person to register for that date will pay the full program fee and additional colleagues will receive the $500 discount. For questions email: info@performanceinstitute.org

Learning Objectives

Program Management Foundations

Review how programs are established as investments designed to pursue organizational goals and objectives, and how they provide a framework for project management and execution

Portfolios, Programs, and Projects

Develop an understanding of the “3 Ps” – Portfolios, Programs, and Projects - including the purpose of each, how they are interdependent, and how each differs from the others

Four Phases of Program Management

Identify and learn how to manage the four phases of the program life cycle – Pre-Program Preparation, Program Initiation, Delivery of Program Benefits, and Program Closure

Achieving Program Success

Discover reasons why programs fail and how a mature Program Management Office will assess program risk and complexity levels and “right-size” its activities to mitigate program failure

Course Agenda


Introduction to Program Management

  • An introduction to program management
  • Portfolio management, and program management
  • Portfolio and organizational goal alignment


Pre-program Preparation

  • Pre-program preparation
  • Building portfolios around capabilities
  • Assessing investment support for strategies


Program Initiation

  • Program Initiation
  • Identification and analysis of stakeholders


Program Setup

  • Program Setup
  • Organizational breakdown structure
  • Cost management and life cycle


Delivery of Program Benefits

  • Delivery of program benefits
  • Project risk
  • Process improvement


Program Closure

  • Program closure
  • Identify and notify stakeholders


As a course participant, you will gain access to:

  • The program workbook and handouts (if available)
  • Two-year access to our training platform, where you'll be able to revisit course materials and presentations
  • Early access to whitepapers, videos, webinars, and blogs


Credits from the following organizations are available by completing this program.



Other helpful resources

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After the program

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Once you complete Improving Program Performance in Government
you will receive a digital badge and certificate accrediting your CPE Credits.

Celebrate your course completion by sharing your digital badge or certificate on your resume, and on social media platforms.

Why PI?

network of practitioners Join our alumni network

Join The Performance Institute's Alumni group on LinkedIn to connect with fellow enthusiasts for performance management and  excellence.

support Have support available

Your trainer is available for questions, providing assistance on the application of concepts learned during your course whenever necessary.

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Unlock special discounts on upcoming training courses and events hosted by The Performance Institute and our esteemed partners.

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What our clients say

Course instructor

Instructor assignments depend on availability, ensuring an enhanced learning experience customized to the expertise of the most suitable instructor for the group.

Take your Organization to the Next Level

Our Consulting Services are structured to build capacity within government entities to strengthen performance management competencies, driving the creation of public value and enhanced services. We provide comprehensive services to support your agency accelerate your strategic initiatives and drive impactful results.