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Service-Disabled-Veteran-Owned-Certified_blue The Performance Institute is a Certified Service-Disabled Veteran-Owned Small Business


Introduction to Performance Management

This course guides practitioners on how to use data and analytics to inform decision-making, set goals and objectives, and develop strategies for improvement. 

MODULES
8

TRAINING FORMAT
Virtual-live

CPE CREDITS
8

LENGTH
1 Day (8 Hours)

PRICING

Group training prices vary based on factors like participants and format. Request a quote to connect with our representative.

PROGRAM DATES

Monday - Friday

 

CERTIFICATION BADGE

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Understand the foundations of performance management 

This course will cover key concepts, federal mandates, and best practices for planning, management, and evaluation of program performance. Participants will learn how to create appropriate measures, set meaningful targets, and develop a framework for effective performance reporting.

Program Benefits

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Get your training via Flexible Learning Options

Explore our performance-focused training and certification paths in virtual-live, on-demand, or in-person settings. No matter your chosen format, engage with peers, join focused sessions, and more.

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Develop a Comprehensive Skill Set for Your Desired Area

Our programs cover strategy, planning, and execution. With over 20 years in the public sector, we guarantee your team excels in decision-making and gains sector-specific expertise.

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Deliver Efficient Solutions for Your Agency

Elevate your performance management capabilities to enhance project efficiencies and provide performance-based solutions to citizens.

Who should attend

We invite and encourage individuals at all levels of government (Federal, State, Local) to participate in this course. You will discover this program to be particularly advantageous if you are responsible for leading teams and adjust the performance measures and initiatives within an agency.

colleaguesOur most frequent attendees are:

  • Change leaders
  • Project managers
  • Change management practitioners
  • Continuous improvement specialists
  • IT professionals

attendeesAttend with a Colleague

If you attend the same program date with one or more colleagues, your teammates will each receive a $500 discount. The first person to register for that date will pay the full program fee and additional colleagues will receive the $500 discount. For questions email: info@performanceinstitute.org


Learning Objectives

Understand the foundations of performance management and the role of federal mandates and guidance in influencing how we manage and report on performance.

Identify how to connect planning processes to achieve results and align programs and resources for greater impact.

Develop a framework and process for planning, management, and evaluation that incorporates best practices and meets federal requirements.

Agile Performance Management Refine and adjust your performance measures and initiatives to fit changing environments in government

Course Agenda

MODULE 1 

What Is Performance Management

  • High Performance Government Organizations
  • Performance Management Translates Public Policy into Reality and Evaluations The Results To The Taxpayer
  • GPRA, GPRA-MA, Evidence Act, and OMB Guidance Overviews
  • Performance Management to Overcome Obstacles to Culture Change

MODULE 2

Connecting Planning and Organizational Results

  • Planning benefits the whole organization
  • Connecting strategic planning and results
  • Planning-results connection checklist
  • Assessment Is Essential to Development
    • SWOT Analysis
    • Center Of Gravity
    • Force Field Analysis
  • Strategy and Why You Need to Plan
    • Goal Setting
    • Identify Intermediate Outcomes Measures    Informed by Assumptions, Factors
    • If Your Program Is Successful, What Would   You “See”, “Hear”, “Feel”, And “Do”? - Identifying Outcomes 

MODULE 3

Connecting People, Programs, And Activities

  • Building A Results-Oriented Organization 
  • Closing The Gap Between Senior Leadership and Operational Manager Outcomes
  • Identify Activity, Outputs, And Metrics Required to Achieve Outcomes
  • Align Resources (Human, Financial, Operational) to Achieve Outcomes Goals (Resource Alignment)
  • Outcome Goals and Strategies Cascade to Individual  Programs and Activities
  • Means For EvaluatingPrograms and Activities
    • Clarifying The Logic of Your Program
    • Adopt An Aggressive Performance Management Agenda 
  • Organizational Readiness Assessment to TargetBarriers to Change and Improvement

MODULE 4

Measuring Performance for Results

  • Measuring Performance for Results Selecting
  • Performance Measures Performance
  • Measurement is not about Mandates, it’s about Management
  • Performance Measurement is a Culture Shift
  • Characteristics of Effective Performance Measurement Systems.

MODULE 5

Logic Models to Define Measures

  • What is a Logic Model?
  • What Does a Logic Model Look Like
  • Evaluating Your Logic Model Identify End
  • Outcomes and Their Measures
  • Separating Activities from Outputs Selecting
  • Performance Measures
    • “SMART” Criteria for Performance Measures
    • Performance Measure Selection Criteria

MODULE 6

Target Setting

  • Setting Targets
  • Five Attributes of a Quality Target
  • Ten Devices in Setting Targets
  • Evaluating Your Targets Checklist

MODULE 7

Evaluating Results

  • Evaluation and Evidence-Based Analysis in Government
  • Present Policy Guidance Step Framework for
  • Evaluation and Evidence-Based Innovation

MODULE 8

Communicating Your Performance Story

  • Define Your Audience
  • A Wide-Range of Opportunities for Telling Your Performance Story
  • Key Information About Your Audience
  • Types of Performance Reports

 COURSE MATERIALS 

As a course participant, you will gain access to:

  • The program workbook and handouts (if available)
  • Two-year access to our training platform, where you'll be able to revisit course materials and presentations
  • Early access to whitepapers, videos, webinars, and blogs

 CREDITS 

Credits from the following organizations are available by completing this program.

CPE     

NASBA

Other helpful resources

brochure-59The program at a glance | Download our Brochure

sf-182-59Introduction to Performance Management SF-182 |
Download SF-182

After the program

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Once you complete Introduction to Performance Management you will receive a digital badge and certificate accrediting your CPE Credits.

Celebrate your course completion by sharing your digital badge or certificate  on your resume, and on social media platforms.

Why PI?

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Join The Performance Institute's Alumni group on LinkedIn to connect with fellow enthusiasts for performance management and  excellence.

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Your trainer is available for questions, providing assistance on the application of concepts learned during your course whenever necessary.

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Unlock special discounts on upcoming training courses and events hosted by The Performance Institute and our esteemed partners.

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Course Instructor

Instructor assignments depend on availability, ensuring an enhanced learning experience customized to the expertise of the most suitable instructor for the group.

Take your Organization to the Next Level

Our Consulting Services are structured to build capacity within government entities to strengthen performance management competencies, driving the creation of public value and enhanced services. We provide comprehensive services to support your agency accelerate your strategic initiatives and drive impactful results.