2022 Government Performance Summit
Learn, Network, Share
Hosted annually since 1999, the Government Performance Summit (GPS) is the annual performance management event for the Federal, State & Local government organizations. The Summit is led by speakers from upper echelons of the Executive and Legislative branches, subject matter experts in Federal, State, and Local space as well as industry leaders well versed in implementing increased efficiencies, and improved processes with quantitative results acknowledged by their programs and agencies. GPS establishes a network of attendees and decision-makers who determine management policy from Federal, State, and Local Administrations as well as US Congress.
The Summit has been designed to help individuals and teams overcome their challenges by moving beyond basic measurement and reporting to better engage the executive team into driving transformational government performance improvement.


Chris served as the Director of Performance Excellence and the Deputy Performance Improvement Office at the U.S. Department of Commerce since 2010. In this role, she coordinated the development of Commerce’s Strategic Plan and OMB required reporting on plan implementation. In 2020, she began serving as Evaluation Officer.
Greg has been responsible for improving service delivery through measurement and analysis. A regular contributor on data and analysis topics for professional organizations.
Joshua has over a decade of experience in operational and strategic risk management, including work at the Department of Homeland Security Headquarters and the Federal Emergency Management Agency (FEMA) developing doctrine and a common framework for the assessment of enterprise risks.
Beya works across all City departments in collaboration with City Leadership to identify strategies for increasing diversity, embedding systemic equity, and cultivating holistic inclusion. She has a Doctorate in Educational Leadership and Administration, a Master’s and Bachelor’s degree in Ethnic studies.
A highly accomplished and motivated public servant, intrapreneur and community builder. Noha has served as a change agent and demonstrated leadership in catalyzing, developing and managing innovative initiatives at an enterprise-wide scale.
Rafael has improved the City’s ability to report and manage operational performance by helping successfully transition our performance reporting system and administrating the new system
Harvey has over 30 years of audit and financial management experience in the Federal sector. He led the internal audit function as Chief Audit Executive at the Federal Retirement Thrift Investment Board, where he reported to the agency’s Board.
Max has given plenary talks on public sector performance management in seven countries, including Canada. He was a principal lecturer at Sheffield Business School in the UK for over 25 years. The outcomes-focussed Public Sector Scorecard, which Max first developed in 2001, has been used in six continents.
Lenora currently serves as the Director of the Office of Strategic Planning and Performance Improvement, where she oversees the Treasury's internal management consulting program, Lean Six Sigma training program, and the Department's accountability and goal-setting processes.
June 15, 2022 Day 1
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June 15, 2022 Day 2
Performance-based budgeting is based on the premise that each agency’s budget recommendations/requirements must be directly linked to an agency’s mission, goals, and objectives. OMB policy requires an integrated budget and performance submission describing outcomes and outputs in sufficient detail to adequately allow OMB to review an agency’s budget submission. To be consistent with this policy, agency budget submissions must include integration of performance measures that allow objective determination of an activity’s success in achieving its goals and the resources needed to achieve those goals. To execute this policy, it is imperative that agency budget requests be linked to performance to provide the means for determining what results are expected from the use of financial and personnel resources.


Federal managers often find themselves adopting a compliance focus when it comes to performance management, gathering data for KPIs, developing reports and essentially concerned more about “feeding the beast” and “answering the mail” rather than the value of performance management and improvement. This session will explore a range of strategies that managers and leaders can consider to create and mature a culture of continuous improvement that embraces collaboration, learning and innovation.
June 15, 2022 Day 3
Join a discussion on growing your knowledge of diversity, equity and inclusion (DEI) and hidden biases in regard to internal and external relationships. Increase your understanding on the impacts of hidden bias, how to identify our own biases, and strategies to remove biased behavior in your organization. Start to shift your DEI commitment into an actionable and accountable plan.


No matter how nice you are to a customer, if it takes an elephant’s life span to get what they need, the CX is a flop. There is a tried-and-true way to make sure the time it takes to deliver a service/product and the quality are excellent and consistent. That way is “process management”. This presentation will explain the simple actions needed to manage a process and produce reliable service that can restore trust in government.


June 16, 2022 Day 4
How can you create a planning document for your organization that stands the test of time and doesn’t just sit on a shelf? Developing a strategic plan and establishing an ambitious performance framework can be difficult at the best of times. While CFO Act Agencies have the A-11 Part 6 as a guide to develop their new Agency Strategic Plans, current circumstances demand more agility and creativity in our planning and organizational performance management activities. This panel discussion with three Federal performance leaders will spotlight lessons learned and best practices for savvy strategic planning, opportunistic goal setting, and effective implementation during this time of change.




June 16, 2022 Day 5
Discuss successes and methods for creating efficiencies to build capacity towards transparency in the Federal Government.


Cities churn out vast amounts of data 24x7. What happens when we start to convert this raw data into information, knowledge, and wisdom? Learn what happens when the City of Albuquerque combines technology, data, and the community to get people to classes quicker, get online, and spend family time in the park.

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June 16, 2022 Day 6
The best decisions are made when operational units are empowered and equipped to make data-driven decisions. Attendees will learn about successful and unsuccessful efforts to empower and equip those departments. They will also learn how to develop a strategy that balances operational and enterprise-wide data analysis and decision making. This will be an interactive session where attendees will work on a strategy to democratize data-driven decision-making


This session will explore how to use ERM as a framework for making data-driven decisions. ERM helps organizations identify the most actionable data that can inform strategic decisions - for leaders as well managers and front-line staff. ERM can help foster a data-driven culture, ensure data is centralized and accessible, and identify the most critical key risk indicators (KRIs) for an organization.

Performance management is often implemented top down, with limited involvement from service users, staff or other relevant stakeholders. This talk will begin by discussing a number of critical success factors for successful implementation of performance management in government and how these are taken into account by the Public Sector Scorecard, an outcome-focussed performance management framework which adapts and extends the balanced scorecard to fit the culture and values of the public and third sectors.
This talk will describe how the PSS works across organisational boundaries and involves service users, staff and other key stakeholders. Three case studies will be described: improving ethnic minority employment, reducing obesity, and integrating health and adult social care.

Pricing
- Are there special discounts for groups?
Yes, we have special discounts and benefits for groups of 5 or more. Please contact info@performanceinstitute.org to learn more about group pricing
- Will the event be in-person or virtual?
We're so excited to announce we'll be going back to in-person events in 2022! However, we will also have a virtual option available for our event in case you are in another state, country or don't feel like traveling yet.
- How can I get my SF-182 form for GPS22 in order to get authorization?
We got you covered. Here are the completed SF-182 forms for the different options you have for attending the 2021 Government Performance Summit. Just download them, fill them up with your personal information and send them over to elena.mallo@performanceinstitute.org
- How can I pay for the event?
You can pay for the event through our website, once you click on Buy Ticket you will be redirected to the checkout which will allow you to buy your ticket.
If you want to pay by check, please contact info@performanceinstitute.org
- Will I get a certificate for my participation?
Absolutely! You'll get your participation certificate whether you participate in person or virtually!