Performance Benchmarking for Government September 2019

Utilize performance benchmarking to drive improvements in government

View the agenda and brochure

SELECTING THE RIGHT BENCHMARKS:
Identify the right benchmarks to use in measurement-resistant government settings

BENCHMARK ANALYSIS:
Pinpoint specific areas where performance can be improved – what is really driving performance?

REPORTING AND COMPARING:
Identify how you compare with key benchmarks – and report progress

MODULE 1 – Introduction to Benchmarking and Best Practices

Recognize where to use benchmarking as a tool with help improve performance in organization

Determine the appropriate type of benchmarking for your organization: Practices vs Performance Benchmarking

Understand the steps involved with a benchmarking effort

The importance of having a clear desired outcome for your benchmarking effort

MODULE 2 – Strategy and Planning

Identify key areas of focus and performance indicators and definitions

Identify data sources and data collection templates and procedures

Qualify and select benchmarking organizations or companies

Develop project schedule

Develop communication plan

MODULE 3 – Data Collection and Reporting

Collect data for internal performance baseline

Gather data from external benchmarking sources or organizations

Validate and verify data and results

Develop reports

MODULE 4 – Analysis

Analyze performance gap

Research high performing organizations for best practices

Develop best practice analysis and recommendations report

Obtain management approval for recommendations

MODULE 5 – Implementation

Initiate formal projects for implementation

Monitor implementation against performance baseline

Venue:  

Venue Phone: 8779929521

Address:
1440 G St NW, Washington, District of Columbia, 20005, United States

Details Price Qty
Standard Admission $1,499.00 (USD)  
Early Bird Rate $1,299.00 (USD)  

  • September 11, 2019 - September 12, 2019
    8:30 am - 5:30 pm
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