Performance Measures and Data Analytics in Local Government
Best practices from cities and counties in using performance measures and data analytics to drive transformation
Performance measures and data analytics success stories for major city and county program areas
Best practices in streamlining and transforming service delivery
How big data and digital innovations can enhance delivery of city and county services
Tips for improving customer service and citizen engagement in your city and county
Model measures and data analytics sessions for key city & county functions:
- Streets and Traffic
- Opioid Crisis
- Social Services
- Water / Wastewater
- Public Health
- Neighborhood Codes
- Building Services
Day 3 Optional Workshops
Workshop A: Developing and Using Performance Measures in Government
Curious how to use organizational goals and objectives to develop appropriate performance measures?
This workshop – a core component of the Certified Government Performance Manager certification – will help you work through those tough challenges.
You’ll learn how to design effective performance measures to implement your government organization’s goals and strategies, as well as restructure and align key indicators using the most up-to-date and proven methodologies. In addition, you’ll learn how to implement and mange using data to execute and meet your organization’s strategic goals and objectives.
Workshop B: Data Analytics Fundamentals for Government Managers
Government agencies collected more data sets in just the last five years than the entirety of data since the founding of the nation! With all that data, how can city and state government agencies put it all to use – to improve outcomes, reduce risk and enhance efficiency? This workshop helps answer this pressing question!
Data analytics involves the strategic collection, use, and analysis of government data sets to improve mission attainment. Predictive modeling involves data analytics to forecast outcomes and identify ways to change those outcomes for the better. You will emerge from this conference ready to use both data analytics and predictive modeling to improve your agency’s performance.
Workshop C: Lean Six Sigma and Process Improvement for Government
Using its experience exclusively in city and state government settings, The Performance Institute has customized a comprehensive certification program in government process improvement using Lean Six Sigma and a variety of other process improvement methodologies showing great success in government.
Government agencies at all levels are generating significant benefits through Lean Six Sigma. Lean Six Sigma helps government identify critical quality issues, operational risk issues, and cost drivers – and equips government with methodologies to integrate principles of business, statistics, waste reduction, and engineering to achieve tangible quality and efficiency outcomes
Specifically designed for managers who have an interest in leading a process improvement initiative for their organization, this training course is the only Lean Six Sigma program specifically designed for application of Lean Six Sigma in a government setting.