<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=213018&amp;fmt=gif">
Transferring Knowledge to Transform Government

Performance Institute Events

City and County Performance Summit 2019

Performance Measures and Data Analytics in Local Government

CCPS Event Guide

Best practices from cities and counties in using performance measures and data analytics to drive transformation

Performance Analytics
Performance measures and data analytics success stories for major city and county program areas

Process Improvements
Best practices in streamlining and transforming service delivery

Emerging Technologies:
How big data and digital innovations can enhance delivery of city and county services

Citizen Engagement
Tips for improving customer service and citizen engagement in your city and county

Model measures and data analytics sessions for key city & county functions:


  • Police
  • Fire/EMS/911
  • Housing
  • Streets and Traffic
  • Opioid Crisis
  • Social Services
  • Water / Wastewater
  • Public Health
  • Infrastructure
  • Homeless
  • Neighborhood Codes
  • Building Services

Day 3 Optional Workshops

Day 3 Optional Workshops

Workshop A: Developing and Using Performance Measures in Government

Curious how to use organizational goals and objectives to develop appropriate performance measures?

This workshop – a core component of the Certified Government Performance Manager certification – will help you work through those tough challenges.

You’ll learn how to design effective performance measures to implement your government organization’s goals and strategies, as well as restructure and align key indicators using the most up-to-date and proven methodologies. In addition, you’ll learn how to implement and mange using data to execute and meet your organization’s strategic goals and objectives.

Workshop B: Data Analytics Fundamentals for Government Managers

Government agencies collected more data sets in just the last five years than the entirety of data since the founding of the nation! With all that data, how can city and state government agencies put it all to use – to improve outcomes, reduce risk and enhance efficiency? This workshop helps answer this pressing question!

Data analytics involves the strategic collection, use, and analysis of government data sets to improve mission attainment. Predictive modeling involves data analytics to forecast outcomes and identify ways to change those outcomes for the better. You will emerge from this conference ready to use both data analytics and predictive modeling to improve your agency’s performance.

Workshop C: Lean Six Sigma and Process Improvement for Government

Using its experience exclusively in city and state government settings, The Performance Institute has customized a comprehensive certification program in government process improvement using Lean Six Sigma and a variety of other process improvement methodologies showing great success in government.

Government agencies at all levels are generating significant benefits through Lean Six Sigma. Lean Six Sigma helps government identify critical quality issues, operational risk issues, and cost drivers – and equips government with methodologies to integrate principles of business, statistics, waste reduction, and engineering to achieve tangible quality and efficiency outcomes

Specifically designed for managers who have an interest in leading a process improvement initiative for their organization, this training course is the only Lean Six Sigma program specifically designed for application of Lean Six Sigma in a government setting.

Venue:   Hyatt Regency Crystal City

2799 Jefferson Davis Highway, Arlington, Virginia, 22202, United States
Details Price Qty
Conference – Early Bird $995.00(USD)   Goes On Sale
November 4, 2019
City and County Performance Summit $1,095.00(USD)   Goes On Sale
November 4, 2019
Conference + Workshop (Early Bird) $1,495.00(USD)   Goes On Sale
November 4, 2019
City and County Performance Summit + Workshop $1,595.00(USD)   Goes On Sale
November 4, 2019
  • Conference
    February 24, 2020 - February 25, 2020
    8:00 am - 5:00 pm
  • Conference + Workshop
    February 24, 2020 - February 26, 2020
    8:00 am - 5:00 pm