Advanced Performance Management – January 2017

View Agenda and Brochure

TOPIC OVERVIEW

The Advanced Performance Management for Government Week is designed for individuals who will lead or play a key execution role in performance improvement initiatives in their organization.

This course is not for beginners.

It involves a vetting process to ensure you are ready to participate in this level of coursework. Attendees are asked to bring a project they are working on to the class or to identify a project that they would like to see implemented within their agency.

What you will learn:

You will emerge from this interactive workshop with the skills you need to lead successful performance improvement initiatives, including the following competencies:

  • Secure buy-in from elected officials, political appointees, senior managers, and line managers for using performance management in government
  • Overcome resistance to performance measurement transparency and reporting requirements
  • Integrate performance management initiatives into other management improvement efforts already underway in your agency
  • Lead cultural change within government to achieve improved results
  • Utilize performance measures with state-of-the-practice techniques of evidence-based analysis, data analytics, performance reporting, benchmarking, etc.
  • Devise and lead performance improvement teams – working across program silos to get better results

GOVERNMENT PERFORMANCE LEADER CAREER PATH:
Obtain the skills and a pathway to taking a leadership role on performance improvement initiatives in government

ALIGN PROGRAMS TO RESULTS:
Proven approaches for aligning programs and management initiatives to an integrated performance management system for your government organization

TAMING DATA AND METRICS:
Tools and methodologies for managing the deluge of performance information to find the most meaningful measures and data sets

OVERCOME INTERNAL RESISTANCE: Techniques for gaining leadership buy-in for performance improvement initiatives – and building a performance team of program managers and line employees sets

AGILE PERFORMANCE MANAGEMENT:
Refine and adjust your performance measures and initiatives to fit changing environments in government

MODULE 1

  • Government Performance Manager Career Path: What it takes to lead performance improvement initiatives
  • Landscape: Update on the latest trends and mandates in government performance management
  • Opportunities: What roles do performance manages play in government?
  • Advancement: How do you position yourself for one of these roles?
  • Skills Development: What key skills do you need to be a performance manager?
  • The Community: How you can network with other performance improvement leads in government to access lessons and best practices

MODULE 2

  • The Five Major Barriers to Strategy Execution in Government
  • Definition of the Barriers and Signs Your Organization Has A Problem With Them
  • Vision Barrier
  • Requirements Barrier
  • Resources Barrier
  • Measurement Barrier
  • Leadership Barrier

MODULE 3

  • Assessing Your Starting Point: The Government Performance Management Maturity Model
  • Conducting a comprehensive assessment of your government organization’s current use of performance management concepts
  • Identifying weaknesses in the current approach to performance management
  • Tailoring your approach to performance management to build the capacities lacking within your government organization

MODULE 4

  • Defining the Scope of Your Performance Management Initiative
  • Selecting Your Targets: Identify performance improvement opportunities and cross-walk to external mandates or internal leadership policy goals
  • Project Management Fundamentals for Performance Improvement Initiatives
  • Managing and scheduling kickoffs, working sessions, review points, and more
  • Resourcing your initiative: understanding your own budgetary and resource constraints

MODULE 5

  • Identifying and Developing Your Performance Improvement Team
  • Policy Leaders: The core group of leaders responsible for setting overall direction, approving lower-level plans, and determining the approach to and success of the implementation management program
  • Planning Process Leader (PPL): The individual responsible for developing and managing the planning schedule, coaching individual teams and team leaders, and integrating final results into integrated implementation plans
  • Planning Unit Team Leaders: Individuals responsible for creating a team and performing the work associated with Situation Assessments and Action Plans
  • Primary Planning Unit Team Leaders
  • Issue-Unit and Cross-Unit Team Leaders
  • Other Team Leaders
  • Team-building and team development

MODULE 6

  • RF AIM: Gaining Senior-Level Leadership Buy-In
  • Identify alignment opportunities between performance management and political, legislative, or Administration priorities
  • Looking for external supporters – stakeholders, program partners, media, legislative leaders
  • Making the pitch – and the importance of putting a price tag on leadership saying “yes”

MODULE 7

  • RF AIM: Strategy Development and Situation Assessments
  • Unit overview of primary activities, deliverables, customer focus, size
  • Stakeholder analysis: whose interests are served and how well
  • Trend analysis of size and key operational measures
  • Values Analysis of customer and stakeholder values
  • Cost analysis for status quo
  • Competitive benchmarks for performance comparisons and important developments
  • External factor analysis and their potential implications
  • SWOT summary

MODULE 8

  • RF AIM: Using “Performance Analytics” to Select the Right Performance Measures
  • 11 key criteria for effective performance measurement systems
  • Mapping all performance measures using the Logic Model
  • Activating only the vital few performance measures for actual use
  • Developing your measurement approach – the fewer the better
  • Setting up your own Measurement and Data Analytics function that drives the need for an initiative

MODULE 9

  • RF ALIGN: Cascade Goals, Initiatives, and Measures into Action Plans for Each Major Program
  • Program Alignment: Using Requirements to Results approach to aligning program activities to new goals, strategies, and measures
  • Management Function Alignment: Identifying ways to harness existing management initiatives to integrate with your performance management initiative
  • Cross-Cutting Initiatives: Identify performance goals and measures that require inter-governmental collaboration and facilitating buy-in process for those

MODULE 10

  • RF ALIGN: Management Function Alignment: Identifying ways to harness existing management initiatives to integrate with your performance management initiative
  • Human Resources/Workforce Management
  • Financial Management/Budget
  • Enterprise Risk Management
  • Information Technology/Digital
  • Open Government/Transparency
  • Customer Service/Process Improvement
  • Legislative Affairs/Government Affairs
  • Regulatory Management
  • Acquisition and Contracting

MODULE 11

  • RF ALIGN: Dealing with Cross-Cutting Performance Goals
  • Coordinating performance across programs within your organization
  • Coordinating performance across programs across government
  • Coordinating performance across levels of government (federal, state, local)

MODULE 12

  • RF ALIGN: Internal Communications Plan and Change Management Approach
  • Develop and roll out internal Strategy Communications Plan
  • Clear expectations for Progress Reporting: what, who, when how
  • Clear expectations for Progress Reviews: who, what, inputs, agenda, outputs
  • Approach for tracking decisions and responses
  • Keeping it all in the right place: Strategic Plan, Performance Plan, Performance Report, Budget Justification, Open Data portal, internal data portal, etc.
  • Develop and implement needed Reinforcing Mechanisms
  • Results Management PRO to track, analyze, and report progress
  • Needed data integration plan, systems, and report development
  • Required key personnel additions
  • Required training initiatives
  • Performance evaluation and incentive systems adjustments
  • Recognition programs
  • Shared learning approach

MODULE 13

  • RF ACHIEVE: Driving the Achievement of Performance Goals
  • Data-Driven Performance Reviews: Facilitating a process for analyzing and using performance information internally to drive improvements
  • Performance Analysis: Selecting programs and initiatives for advanced program evaluation, data analytics, performance auditing, benchmarking, etc.
  • Post-Planning Adjustments to the Team: Evolving your team members and roles based on capability, interest and involvement

MODULE 14

  • RF ACHIEVE: Agile Performance Management Techniques to Evolve Your Measures and Initiatives 
  • Adjusting Measures and Targets: Identifying which measures are actually being used, provide the most meaningful information, drive the most change, etc.
  • Refining Initiatives: Identifying which performance strategies are working, which are not. Prioritizing based on ROI, launching new initiatives, etc.

MODULE 15

  • RF ACHIEVE: Communicating Your Performance Story
  • Going beyond your Performance Report to make your successes known
  • Outreach to media, legislative leaders, stakeholders, and program partners
  • Developing your external communications plan

Location

Venue:  

Venue Phone: 8779929521

Address:
1440 G St NW, Washington, District of Columbia, 20005, United States

Price Qty
Standard Registration $2,195.00 (USD)  
Early Bird Registration $1,995.00 (USD)  

  • January 29, 2018 - January 31, 2018
    8:30 am - 4:30 pm
Comments are closed.